1. BUILD A STRONG CULTURE
In order to grow a business you need agreat team. The culture needs to be one of open communication with clearly defined goals for the business and the employee. You need to have a positive work as a team until the job gets done mentality with a focus on putting the customer first. Negative attitudes will kill this culture quickly so don’t put up with negativity.
2. CREATE A SALES FIRST MENTALITY
Without sales a business can’t grow. Every member of the team including the service team must be focused on sales. The service team must support the sales team so they can be out on the street selling. The service team is the face of the organization as they are speaking with your client’s everyday so they must also keep their antennas up to cross sell additional products to existing customers and to ask for referrals. Reward and recognize your service team for these referrals and your business will grow.
3. PAY YOUR TEAM WELL
In order to grow a business you need stability in your staff or you will waste countless hours finding candidates, interviewing, training, etc. which drains your current staff. Pay for top talent and provide them with a great benefits package. This will help reduce staff turnover and increase productivity.Don’t be cheap.
4. FIRE FAST
You have heard the old cliché “Hire Slow, Fire Fast”. I believe the Fire Fast is the most important. Every time I’ve had a bad feeling about an employee they never work out. Get these negative attitudes and under-performers out of your organization ASAP or they will drag down other members of your team you have worked hard to build.
5. GIVE BACK TO THE COMMUNITY
I truly believe that giving back to the community will help grow your business. Creating an atmosphere where you encourage your team to give back will pay dividends. Give your employee’s time off to volunteer and also volunteer as a team. Everyone feels good about helping others so if you pay it forward your business will prosper!
Am I forgetting anything? I’d like to hear your feedback and comments! Leave a message below or contact me by email:ee@primegroupins.com. Thanks and Let’s Grow!www.primegroupins.com